Mayor's Office
Constituent Services Assistant
Pay Rate:
Pay Frequency:
$48,880 - $69,090
Annually
Leverage your communication skills to carry the needs and concerns of the city’s communities into the beating heart of city government - join the Mayor’s Office as a Constituent Services Assistant!
As the Constituent Services Assistant, you will develop and maintain communications between the community and the City, answering phone calls and in-person requests, reviewing constituent correspondence, and working closely with the Department of Neighborhood and Community Services to resolve constitute matters.
In addition, the position involves carrying out various research assignments, compiling daily press clips, and supporting staff during events and other public ceremonies.
Department:
Mayor's Office
Job Type:
Location:
Full Time
Albany, NY
Residency Required Within 180 Days of Hire:
Requirements
*These are the minimum qualifications necessary by law to be considered for this position. If you do not have the needed experience or equivalent experience required for this role, kindly consider applying for another position with us.
Two years of experience in customer service/ public communications work
Excellent written and verbal communication skills
Demonstrated ability to communicate effectively with community stakeholders
Demonstrated knowledge of the city's resources and events